LumiWealth, a U.S.-based leader in algorithmic trading education, wanted to improve how their users accessed information. Their existing chatbot had limited reach, it couldn’t pull answers from the many places where LumiWealth’s content lived: Discord, GitHub, their public website, and internal files in an S3 bucket.
The challenge? Centralizing that knowledge without actually centralizing it.
That’s where AI Point stepped in, with a Retrieval-Augmented Generation (RAG) solution that connects all of LumiWealth’s sources and delivers instant, accurate answers to users through a single AI assistant.
LumiWealth’s growing user base needed fast, accurate answers. But their information was spread across:
Their existing chatbot was siloed, it couldn’t tap into this wealth of knowledge, leading to missed answers, user frustration, and increased load on the support team.
AI Point designed and delivered a unified FAQ AI Assistant built on top of a RAG architecture, deployed securely on AWS Cloud. Here’s how it worked:
We built a pipeline to ingest, index, and regularly sync data from:
Using a Retrieval-Augmented Generation pipeline, we:
The assistant was deployed as an API and integrated with LumiWealth’s existing chatbot UI, so the user experience remained smooth, only now, it was smarter.
We containerized the backend, deployed it on AWS, and ensured scalability and uptime with managed services and auto-scaling policies.
LumiWealth’s AI assistant now acts as a single source of truth, capable of understanding and responding to complex queries, regardless of where the answer lives.
Impact:
“We wanted to take our chatbot to the next level, one that could tap into all our resources, not just canned responses. What AI Point built is exactly that. It’s like giving our users a search engine that actually understands them.”
— Robert, Founder, LumiWealth
LumiWealth’s solution is part of a growing trend, where GenAI goes beyond chatbots and powers intelligent, integrated workflows.
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We specialize in AI solutions that plug into your tools and data, no matter where they live.
📩 Get in touch to explore a tailored RAG-powered solution for your team: www.aipoint.io/contact